Customer Satisfaction Policy

Your satisfaction is our priority !

Essences Zen takes customer satisfaction to heart. Being an emerging company, any constructive comments are welcome. We want to create products that reflect your image while offering you the most exceptional customer experience. In the event of dissatisfaction, we want to be informed in order to improve our business process and/or improve our formulas.

We invite you to communicate your dissatisfaction to caroline@essences-zen.com . Your email will be taken into consideration within 48 business hours.

Thank you for your confidence!